Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer standard and expedited shipping options.
- Delivery estimates will be provided once your order is confirmed.
Shipment Processing Time
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or holidays.
Minimum and Maximum Delivery Timelines
Standard Shipping:
- Minimum delivery time: 3 business days
- Maximum delivery time: 7 business days
Expedited Shipping:
- Minimum delivery time: 1 business day
- Maximum delivery time: 3 business days
Please note that these timelines are approximate and may vary based on factors such as order volume, holidays, and unforeseen circumstances.
Shipping Destinations
- We currently ship to addresses within India.
- For international shipping, please contact us for shipping options and rates.
Shipment Confirmation and Order Tracking
- You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Surbhi Creation is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Surbhi Creation is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Returns Policy
For more details on returns, please refer to our Return & Refund Policy.
Questions?
If you have any questions about our shipping policy, please contact us at:
📧 Email: info@surbhicreation.com
📍 Address: SHIV MANDIR, Panipat, Haryana – 132103
Thank you for choosing Surbhi Creation – The Craft of India!